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Ball Corporation / Ball Aerospace Order Fulfillment Specialist in Westminster, Colorado

Job Title:

Order Fulfillment Specialist

Job ID:



CO - Westminster

Full/Part Time:




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Who We Are:

Ball Corporation supplies innovative, sustainable packaging solutions for beverage, personal care and household products customers, as well as aerospace and other technologies and services primarily for the U.S. government. Ball Corporation and its subsidiaries employ more than 17,500 people worldwide and reported 2018 net sales of $11.6 billion. Ball is dedicated to creating an inclusive environment and is proud to be an equal opportunity employer. Ball Corporation is committed to recruiting, training, compensating and promoting regardless of race, color, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status.

For more information, visit, or connect with us on Facebook or Twitter.

Job Duties:

Primary Purpose of Position:

This position is responsible for providing order fulfillment services to our customers. The primary responsibilities are to receive customer orders and changes, input them to the ERP system and tender the orders to transportation providers to complete delivery. Critical thinking and problem solving will be a crucial part of this job role.

Essential Functions:

  • Receives and enters customer orders, change orders and credit orders for finished goods to the ERP system.

  • Tenders customer orders to transportation providers at least cost, expediting as required.

  • Prepares export documents as required to support international shipments.

  • Interact with customers, communicating to and resolving issues around fulfilling their orders and negotiating alternative plans for delivery.

  • Tracks customer shipments at the request of the customer as required.

  • Assists in monitoring shipping schedules at distribution centers.

  • Monitors inventory levels of related products, notifying production control manager of impending shortages.

  • Reviews inventory levels of related products in distribution centers and schedules inventory transfers to replenish shortages as well as alerts respective Production Control Manager of any supply issues.

  • Monitors cash in advance (CiA) customer payment receipts and notifies production control manager of cash receipt triggering authorization to produce product.

  • Maintains business data to support customer order fulfillment in the ERP system.

  • Supports Manager, Customer Order Fulfillment as required.

  • Establishes and maintains effective work relationships within the department, the division, the group, and the company. Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts.

  • While the regular working cycle of this position is usually five days on (Monday-Friday), this job may include working weekends (Saturday and Sunday); working hours may vary as specified by management. Incumbent must be able to work overtime on a regular basis and/or be on call as directed by management.

  • Regular and predictable attendance is required between the assigned start and end times of work.

  • Assures and maintains safe and healthful working conditions while enforcing safety rules and regulations.

  • Performs duties without posing a direct threat to anyone or to property. Direct threat is defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.

  • Must be able to work independently within parameters set by management.

  • Communication. Ability to communicate effectively, writes effectively, read, comprehend, and follow complicated verbal and written instructions.

  • Ability to meet the knowledge, skills, abilities, physical requirements, and working conditions set forth in this position description.

Position Requirements:

  • Broad training in a related field usually acquired through college level education or work-related experience

  • Job related experience for 3 year(s) minimum

  • Ability to perform basic mathematical calculations.

  • Must be able to handle sensitive and proprietary information in a confidential manner.

  • Must act professionally and with integrity

  • Should have previous order fulfillment role experience

  • This position regularly requires a high degree of mental effort due to considerable interruptions and/or frequent changes of activity or workloads during a typical working day.

  • 10% travel potential


Relocation for this position is NOT Available

Ball Corporation offers comprehensive benefits packages, including paid holidays/vacation, affordable medical, dental, life insurance, tuition reimbursement, ESPP, and retirement plans.

EEO Statement:

Equal Opportunity Employer

Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veterans.