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Ball Corporation / Ball Aerospace Manager II - ITS Network Infrastructure (667775) in United States

Job Title:

Manager II - ITS Network Infrastructure (667775)

Job ID:



CO – Lafayette

Full/Part Time:




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Who We Are:

Ball Aerospace pioneers discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather forecasts, drive insightful observations of our planet, deliver actionable data and intelligence, and ensure those who defend our freedom go forward bravely and return home safely. For more information, visit, Facebook or Twitter.


Manager II – ITS Network Infrastructure

The Manager of Network Infrastructure will report to Director of Infrastructure Operations. In this role, he/she will be part of the Infrastructure Operations Management team and will collaborate accordingly to strengthen the stability posture of infrastructure operations within the Network Infrastructure and help IT Service Delivery as a whole achieve Operational Excellence. This role requires a strong focus on solutions delivery and operational performance that leverages a data driven approach that enables proactive problem solving and ensures meeting service level agreements.

What you’ll do:

  • Provide strong leadership, technical guidance/direction and overall management of assigned teams. Responsible for ensuring those teams follow stated strategy and objectives to achieve Operational Excellence goals.

  • Create and implement a strategy and point solutions, in alignment with business requirements, ITS strategy, and top-level organizational goals, for the Network Infrastructure.

  • Deliver Network solutions that drive end-user productivity, mobility, efficiency, performance, security, and satisfaction.

  • Develop and document the process and procedures for consistent and effective infrastructure management, methodologies and standards. Responsible for holding teams accountable to stated process and procedures. Continuous improvement mindset.

  • Establish, define, and communicate effective roles and responsibilities and associated performance expectations for assigned teams in accordance with Operational Excellence goals and objectives

  • Prioritize and communicate ongoing activities and projects to support Operational Excellence goals.

  • Position staff for success, provide coaching and career development.

  • Interface with other ITS teams and management to ensure compliance with strategies, standards, and security requirements.

  • Establish constructive interfaces with other IT teams to support broader mission and project success.

  • Serve as enterprise focal point and escalation manager for incidents related to assigned teams and areas of responsibility.

  • Participate as a management team member to champion Operational Excellence goals and objectives.

  • Develop and implement processes and procedures and ensure they consistent and repeatable.

  • Maintain strong relationships with providers/vendors to maximum service.

  • Maintain a regular and predictable work schedule.

  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.

  • Perform other duties as necessary.

What you’ll need:

  • BS/BA in related field plus 10 years or more related experience.

  • Each higher-level degree, i.e., Master’s Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.

  • Strong technical skills in the areas of Network Infrastructure (route/switch, security, collaboration, and data center preferred) including architecture, design, and implementation that translates into Operational Excellence (including both WAN and LAN).

  • Vendor management and technology selection, design and implementation experience.

  • Strong foundation in establishing and managing to an Operational Excellence level of rigor and discipline.

  • Strong leadership and management skills to set direction, process, and enforce accountability.

  • Excellent interpersonal skills (professionalism, communication, collaboration, and teamwork) and the ability to achieve desired outcomes in a positive and constructive manner.

  • Proven ability to consistently deliver outstanding customer service.

  • Strong verbal and written communication skills.

  • Strong critical thinking skills that results in effective decision making and priority setting.

  • Must be comfortable interacting with colleagues at all levels of the organization.

  • Demonstrated ability to build and lead teams through a maturity process as part of continuous improvement.

Working Conditions:

  • Work is performed in an office environment.

  • Travel and local commute between Ball campuses and other possible non-Ball locations may be required.

Security Clearance:

Successful applicant for this position must be eligible to obtain a DoD clearance or government customer access to classified/sensitive material. A current DoD clearance is not required to be eligible for this position, however the successful applicant will be required to obtain a DoD clearance or government customer access within a reasonable time after the offer is extended and must be able to maintain the applicable clearance. *US Citizenship is Required. By applying to this position you are agreeing to complete a National Security Clearance Pre-Screen Questionnaire, if one is required, to evaluate your general ability to obtain the required security clearance or government customer access associated with this position.


Relocation for this position is NOT Available

EEO Statement:


Ball Aerospace is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.