Job Information
Ball Corporation Specialist, Order Fulfillment II in Kapolei, Hawaii
Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!
Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 21,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.
Primary purpose of the position:
The Specialist, Order Fulfillment II is responsible for supporting the order fulfilment process as well as support planning/logistics duties for the plant. This role is accountable for implementing and supporting policies, processes and procedures related to order fulfilment. This role also acts as an intermediary to the customer between the supply chain team and account managers for problem resolution, acting as the face of Ball Corporation to customer counterparts at different levels of the organization.
Essential Responsible Areas:
Supports and contributes to the customer order fulfilment process.
Ensures that customer POs are delivered at industry standard on time and in full (OTIF).
In collaboration with Global Business Services, manages business data and its integrity in JDE to support the requirements of order fulfilment.
Responsible for customer inventory reporting requirements and processes.
Works in conjunction with production control managers to coordinate fulfilment of product shortages.
Supports the resolution of any issues around fulfilment of customer orders by working in conjunction with IBP team members, account managers and customers.
Performs customer order fulfilment functions for distributor customers as required.
Provides customer inventory and sales reporting requirements monthly.
Reports on open purchase orders as well as tracking balances of authorized/forecasted production quantities of customer volumes as required.
Provide logistical support to the plant including transportation, warehousing, and inventory control discipline.
Participate in ASCP Process with Master Supply Planning.
Professional & Education Qualifications:
Broad training in a related field usually acquired through high school or work-related experience
Job related experience for 3 year(s) minimum
Skills:
Proficient PC (Excel, PowerPoint, Word, MS-Outlook) and analytical skills
Experience in ERP systems (Preferred)
Ability to communicate effectively
Strong communication and customer relationship building skills
Ability to perform well in ambiguity
Ability to prioritize and manage workload
Ability to perform basic mathematical calculations
Strong professionalism and integrity
Must possess good negotiation skills
Balance operational requirements against customer requirements
Knowledge:
Previous customer service position experience
Consumer/B2C/B2B facing industry experience(Preferred)
Experience with SAP(Preferred)
Other Requirements:
Works in both office and manufacturing environments.
This position is exposed to occupational hazards, including but not limited to, high noise levels, physical obstacles, exposure to chemicals, etc.
Must wear appropriate safety glasses, hearing protection, clothing, and footwear in appropriate areas and follow safety practices.
Compensation & Benefits
- Hiring Salary Range: $ 72,900 - 100,000 (Salary to be determined by the applicants education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
This role will be eligible to participate in the annual incentive compensation plan.
Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.
Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
When you join Ball you belong to a team of over 21,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.
Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.
Job Grade:Global Grade 10