Ball Corporation / Ball Aerospace Senior Desktop Support Technician (668104) in Boulder, Colorado
Senior Desktop Support Technician (668104)
CO - Boulder
Return to Previous Page
Who We Are:
Ball Aerospace pioneers discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather forecasts, drive insightful observations of our planet, deliver actionable data and intelligence, and ensure those who defend our freedom go forward bravely and return home safely. For more information, visit http://www.ball.com/aerospace, Facebook or Twitter.
Senior Desktop Support Technician
What you’ll do:
Perform a variety of project tasks and requires good communications skills with the ability to work with users diplomatically and skillfully.
Exercise judgment and decision making in the diagnosis and resolution of computer hardware and software problems.
May act as a lead worker in the Technical Support area coordinating efforts amongst other team members.
Solve computer workstation problems following established policies and procedures.
Maintain appropriate documentation records (both hardcopy and on-line).
Maintain a regular and predictable work schedule.
Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
Perform other duties as necessary.
What you’ll need:
High School diploma or equivalent plus 10 years or more related experience or a related 2-year technical degree and 8 years or more related experience.
Each higher-level related degree, i.e., Bachelor’s or Master’s, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
Work is performed in an office environment.
Travel and local commute between Ball campuses and other possible non-Ball locations may be required.
Successful applicant for this position must be eligible to obtain a DoD clearance or government customer access to classified/sensitive material. A current DoD clearance is not required to be eligible for this position, however the successful applicant will be required to obtain a DoD clearance or government customer access within a reasonable time after the offer is extended and must be able to maintain the applicable clearance. *US Citizenship is Required. By applying to this position you are agreeing to complete a National Security Clearance Pre-Screen Questionnaire, if one is required, to evaluate your general ability to obtain the required security clearance or government customer access associated with this position.
Relocation for this position is NOT Available
US CITIZENSHIP MAY BE REQUIRED
Ball Aerospace is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.